Warehouse - Quasar HQ

To be shipped

Open an order to quote freight and choose whether to wait or ship

RMA Returns

Order	Invoice date	Customer	Order Type	Items	Age / Priority	Status	Action

Backlog

Order	Customer	Order Type	Status	Parked	Action

Has this shipped?

Paid Xero invoices that reached HQ without a dispatch record. Confirm they were already sent, or send them to Ship Today. Nothing here is marked shipped until someone decides.

Order	Invoice date	Customer	Items	Paid	Action

Shipping reminders

Optional follow-up: these RMAs are closed, but their shipping records may have gaps. Add a note if useful, or leave this for later. Missing supporting evidence does not create a new shipping or payment hold.

Order	Customer	Reminder	Action

Ship Today lists confirmed orders that are paid (b2c) or cleared-terms (b2b), in stock at the deduction location, and not drop-ship / backorder. Opening a pick re-checks the gate server-side; a held order shows its reasons.

What to do here

This is the physical stock master: every SKU, which warehouse and which bin it lives in, its 5S state (colour = availability), and how low it is. Search a SKU or bin, click a row to see exactly where to walk and what to do with it.

1Search or filter to the item→ 2Open the row for its bin + directions→ 3Move it via a gated Transfer→ 4Below reorder? raise a request

Show guide

Stock tools

Stock List

	Item	Location	Bin	On hand	Reorder	5S state

Transfers

Move stock between locations or bins - all through the stock-move gate

Date	Reference	Item	From	To	Qty	Initiated By	Status

Bins

Manage Bins

A bin is a label on a stock line - assign one and the bin exists (no separate register).

Bin Class	Contents Summary	Location

Stock states and Inventory reference

5S State Guide

GreenAvailable - our stock, passed, sellable

YellowQC Hold - awaiting inspection / not available

BlueVendor RMA - Victron and other supplier units held 3 months, then disposed

RedScrap - awaiting disposal

Inventory Integration

LiveInventory is the system of record for quantities, valuation and item status.

5S5S state mirrors Inventory item status (e.g. Yellow = QC Hold = Not Available).

SyncStocktakes, cycle counts and adjustments are managed in Inventory.

5S colour moves only through the stock-state gate (warehouse sets Yellow; moving out of Yellow is a Technician / Support decision). Transfers run through the stock-move gate (HQ-105); the 5S transition gate is HQ-59. Field Service can record a negative Warehouse balance while the stocktake is incomplete; reservations remain protected.

Receiving - the process, step by step

Every inbound delivery lands 5S Yellow (QC hold) and is NOT available to pick until QC passes it. Work top-left to bottom-right below.

1Scan the receipt / PO barcode→ 2Receive against the PO lines→ 3Record Incoming QC (CoA + evidence)→ 4Put-away to a bin on pass (Green)

Production receipts

Order	Product	Staged / Planned	Completed

Expected / Received

Receipt	Supplier	PO ref	Warehouse	Lines	ETA	Dock	Status

Incoming QC

Receive for Testing

SKU test-bench requests - draw + calibration ties to the QC ledger

Request	SKU / Item	Reason	Bench	Requested By	Status

PO Lines - QC

SKU	Expected	Received	CoA

Receive for Testing (the SKU req) - the test-bench draw and the calibration-register (equipment) tie-in are recorded on the QC ledger (qc_audits.equipment_id) but the test-bench request board is Pending HQ-44 / G-M2.

Awaiting returns

RMA / Customer	Product / Serial	Status	Action

In the RMA area

Received - QC hold

RMA / Customer	Product / Serial	Rip tag	Received	Action

Ready to send back

Decision made - send it back

RMA / Customer	Product / Serial	Decision	Action

Receive Return

About RMAs

Receive records the 5S rip-tag (red / yellow / green) but always lands the unit at stock state Yellow (QC hold) - never available.

Moving out of Yellow is a later Technician / Support assessment in Support (stock-state gate, HQ-59).

Print a Fault Sheet to travel with the unit; the RMA number binds the return to its case.

Receive marks the unit arrived at warehouse and records the 5S rip-tag (red / yellow / green). It always lands the unit at stock state Yellow (QC hold). Moving it out of Yellow is a later Technician / Support assessment, in Support.

Ship Today